Privacy Policy

At Fleet Stack, we value and prioritize the privacy of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you use our self-hosted GPS software.

Information We Collect

• Personal Information: When you sign up for Fleet Stack, we may collect personal information such as your name, email address, contact details, and company information. This information is used to provide you with access to our software and communicate important updates or notifications.
• Usage Data: We may collect non-personal information, including but not limited to IP address, browser type, device information, and usage patterns. This information helps us analyze and improve the performance, functionality, and user experience of our software.

We use your personal information to provide you with access to our software, fulfill your requests, and deliver customer support.

• Service Delivery: We use your personal information to provide you with access to our software, fulfill your requests, and deliver customer support.
• Communication: We may use your contact information to send you important updates, notifications, and promotional offers related to our software. You can opt-out of marketing communications at any time.
• Analytics and Improvements: We analyze non-personal information to understand user behavior, improve our software, and enhance the overall user experience.

Data Security and Retention

• Data Security Measures: We employ industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. This includes encryption, secure server infrastructure, and regular system monitoring.
• Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Information Sharing

• Third-Party Service Providers We may engage trusted third-party service providers to assist us in delivering our software and services. These providers have limited access to your personal information and are contractually obligated to keep it confidential.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests or governmental inquiries.

Your Rights and Choices

• Access and Updates:You have the right to access, update, or delete your personal information. You can manage your account settings or contact us for assistance.
• Cookies and Tracking: You can manage your preferences regarding cookies and similar technologies through your browser settings.

Updates to the Privacy Policy

Fleet Stack may update this Privacy Policy from time to time to reflect changes in our privacy practices or legal requirements. We encourage you to review this page periodically to stay informed about how we handle your information.

3. Copyrights

The Fleet Stack self-hosted GPS software and its associated content, including but not limited to text, graphics, logos, images, and software code, are protected by copyright laws and international treaties. All rights are reserved.

Ownership

• Fleet Stack Content: Fleet Stack retains all rights, title, and interest in the software and its content, including copyrights, trademarks, and trade secrets.
• Third-Party Content: Fleet Stack respects the intellectual property rights of others. Any third-party content used or referenced within the Fleet Stack software is done so with appropriate permissions, licenses, or fair use considerations.

Usage Restrictions

• Prohibited Actions: You shall not reproduce, distribute, modify, create derivative works of, publicly display, or perform any copyrighted materials from the Fleet Stack software without explicit written permission from Fleet Stack.
• Exceptions: Users may make copies or printouts of the software documentation or other content solely for their personal, non-commercial use.

4. Account & Billing

This Payments page provides information about the accepted payment methods and payment-related policies for Fleet Stack's self-hosted GPS software.

Accepted Payment Methods

• Bank Transfers: Bank transfers may be available for certain customers or enterprise plans. Please contact our sales team for more information.

Payment Terms

• Billing Cycle: The billing cycle for Fleet Stack software is annually. Please refer to your account details for specific billing information.
• Payment Due Date: Payment for each billing cycle is due on or before the specified due date. Failure to make timely payments may result in suspension or termination of access to the software.
• Renewal and Cancellation: Subscription plans automatically renew at the end of each billing cycle. You can cancel your subscription at any time before the next billing cycle to avoid automatic renewal.

Refund Policy

• Credits & Subscription Renewals: Refunds are not available for Credits & subscription renewals.
• Customizations or Add-Ons: Any customization services, add-ons, or third-party integrations purchased separately are non-refundable.
• Digital Products: Refunds will not be provided once the software has been downloaded or accessed after the initial purchase, except within the 7-day refund window.
• Change of Mind: Requests for refunds due to a change of mind or personal preferences are eligible within the 7-day money-back guarantee period.

Contact Us

If you have any questions or concerns regarding our Refund Policy or need assistance with a refund request, please contact our support team at info@fleetstackglobal.com