Share real-time shipment tracking with a single link – no login required
Provide real-time shipment tracking with a secure link sent via WhatsApp, SMS, e-mail, or any other messaging platform. The live location, estimated arrival time and delivery progress of the vehicle can be displayed directly for the customers without the need to set up an account or install an app. Track and automatically delete tracking links.
- Share live tracking via one simple link without login or app.
- Share the link on WhatsApp, SMS, email or copy the link.
- Keep an eye on what customers are saying and automatically expire links after shipment.
External Tracking
Don't waste your day worrying about where your truck is!
Customers often make calls or send messages to check on shipments, diverting precious time from dispatch departments that need to do manual updates on their location. Without self-service tracking, customers become unsure and your ops team loses productivity.
The provided status call count is too high.
Shipment status requests keep dispatchers from running a fleet.Dispatchers answer shipment status requests to the detriment of fleet operations.
Customer portals that no one uses.Unused customer portals.
Most of the people don't want to create an account or install an application for one shipment.
Customers lack visibility
When no live tracking is done, customers get nervous, call over and over and lose trust in shipping times.
Unprofessional customer experience
If a courier company has live tracking but a transporter doesn't, customers will want a more modern way of doing things.
Less calling, more customer satisfaction, better brand reputation
Reduce customer calls
By enabling customers to monitor their shipments, phone calls are cut down and dispatch teams can devote more attention to more significant matters.
Improve customer satisfaction
Improved shipment visibility in real-time instills confidence and removes uncertainty along the delivery path.
Strengthen your brand
Offer a white label tracking experience to your professional customer experience with your company branding.
See that customers are aware of the update
Check tracking links activity and ensure customers have opened their shipment correspondence.
Fully automated sharing
Tracking links may be automatically generated as soon as a trip is started.
Awaiting instructions from your operations
With tracking links, lorry receipts (LRs) and proof of delivery (POD), they are all tied back to trips, making it one source of truth on FleetStack.
An auto-tracking link that informs consumers automatically
FleetStack creates a secure and shareable tracking link for every shipment and enables customers to open it immediately from any device.
Fully functional live shipment tracking in one touch.
Create a safe tracking link for any shipment that is in transit. Customers can see the live location, delivery process and estimated time of arrival of the vehicle without having to register for an account or install an application.
- No login or installation required for one click tracking.
- Real-time map showing the location of the vehicle and estimated time of arrival.
- Applies to smartphones, tablets and desktops
Share tracking helps to see how your customers share, which allows you to build a more effective sharing strategy.
Share tracking links via WhatsApp, SMS, email or just copy and paste the link. Provide shipment visibility to consignees, customers, brokers or anyone else who needs shipment visibility.
- Share by clicking on the Copy link or using WhatsApp, SMS or email.
- Share with customers, consignees or stakeholders
- Share directly from the active shipment.
Be aware of any customer viewing of the shipment
Monitor the number of times each link is being opened, active and expired links, and automatically deactivate links after delivery for added security.
- Track links that were viewed.Track who viewed links.
- Auto-expiry on delivery
- Handle live, active and archived links
Automate sending of branded tracking links.
Tracking pages display your company branding instead of a generic tracking portal. Links can be automatically distributed when a trip begins, so that it is possible for each customer to have a live tracking update without having to make any manual effort.
- White label tracking belonging to your organisation's brand
- Action of sharing automatically on WhatsApp or SMS at dispatch.
- The combination of trips and connected with LR and consignments.
From the dispatch to the delivery.
Dispatch shipment
A live tracking link is automatically created when the trip begins.
Share tracking
Share the link via WhatsApp, SMS, email or any messaging app.
Customer tracks shipment
Recipient clicks on the link to see live location, ETA and delivery progress.
Monitor activity
Check the views on the link and re-send it if necessary.
Automatic expiry
The tracking link should expire automatically when the shipment has been delivered.
External tracking FAQs
Track shipments without having to call customers.
Request a no-cost FleetStack demo and learn how to eliminate status calls and enhance your customer experience with live tracking links, automatic sharing, white-label branding and real-time shipment visibility.