EPD that closes the loop from every drop!
Take a signature, photos, receiver information and comments at the time of delivery — right off the phone. Check PODs immediately, mark short and damaged deliveries as such before they become issues, and issue the invoice upon delivery confirmation.
- Signature, photos, receiver and remarks with instant verification
- This would include any disputes that are identified at the door that were not found at the end of the month.
- When you choose 'Verified delivery', the invoice will be released the same day.
Proof of Delivery
If there is no evidence, there is no payment — and lots of arguments!
Lost, smudged or unreturned paper PODs slow the invoice, deplete each claim, and make a clean delivery the "we never received it" justification. Cash and goodwill escape at the delivery to confirmed proof gap point.
Paper PODs disappear
Delivery slips are lost, smudged or don't ever get back to the office from the driver.
Billing waits
Invoices go nowhere until proof is in hand — and cash languishes in slow trickles of paper.
No win disputes
If a claim is "short delivery" or damaged, without a signed document and photos then it is your word versus theirs.
No delivery visibility
Office and customer are not aware of a drop until they ring to confirm - no real-time confirmation.
Faster cash, less disputes, actual proof.
Bill the day you deliver
Verified PODs deliver invoices on delivery, not after days in the post — cash comes in sooner.
Whose was it?
Caught and signed with a time stamp, and pictures are a different story.
No lost paperwork
Digital PODs can't be smudged, misplaced or left in a cab — every drop has a clean, retrievable record.
Live delivery visibility
Office and customers now see that deliveries are done in real-time, and not on a phone call hours later.
Catch exceptions early
Short and damaged deliveries are identified at the door, rather than when the bill is disputed by customer.
One flow
no re-keying: from PODs to trips, from LRs to invoices and one source of truth across FleetStack.
Evidence collected, authenticated and implemented
FleetStack captures all deliveries as a digital record, verifies in real-time and is immediately available for billing or dispute.
Signature and photographs in the door,Signature and pictures, directly at the door,
The driver takes the signature of the receiver on the phone, takes snapshots of the delivered product, records the recipient and makes notes, all against the trip and LR. The paper slip is no longer needed as it is replaced by a timestamped digital record, instantly.
- On-screen receiver signature capture
- Photos of delivery and conditions notes
- Record receiver name, phone and remarks recorded.
Ensure it gets delivered on the spot.
The driver submits and the POD drops in the Office and becomes Verified — Signature & photos are attached, as is the time, and the receiver. The office (and the customer) know the drop has been made, right now, not days later when paperwork starts to trickle back in.
- POD moves to the office when it is captured.
- The name, photograph, time and receiver were added.
- Prompt delivery - for office and customers
Mark on the spot any short or damaged deliveries with the flag.
Short, damaged or disputed deliveries are marked Disputed at capture, and with the receiver's note and photographs attached, and will not be billed until they are settled. The exception is not only there and visible now, it will not be buried at month-end.
- Disputed by evidence of remarks and photo.
- The amount of disputed PODs that are not billed
- Exceptions emerged immediately, rather than at month-end.
When an invoice is delivered, it is verified.
The green light to bill is a verified POD. It is synced with its trip and its LR, and allows for the freight invoice to be sent the instant delivery is confirmed, making the slowest stage in your cash cycle instant, and disputed PODs remain in the system.
- For companies that are verified, their POD unlocks GST invoicing.
- Codes that are linked to trip, LR and consignment.
- Disputed PODs will be held until they are resolved
From delivery until finally the confirmation is there
Deliver
Driver arrives at delivery address.
Capture
Signature, photos & remarks on the phone.
Verify
POD placed in office and marked verified.
Flag
Short / damaged drops are argued.
Bill
Verified POD issues an invoice.
Proof of delivery FAQs
Get proof on each delivery, immediately!
Schedule a free FleetStack demo and we will demonstrate how to capture signature and photos at the door, confirm delivery in real time, and issue your invoice sooner.