Hi Devendra,

I hope you are doing well.

Please follow these steps to resolve your issue related to notifications in your app.

Notification Settings should be Checked:

Ensure that notifications are enabled for your app on your Android device. It should be confirmed that notifications are allowed by navigating to Settings > Apps > [Your App] > Notifications.

Notification Permissions should be Verified:

Confirmation should be made that your app has the necessary permissions to show notifications. In your app's settings, under Permissions, it should be ensured that the app has the permission to display notifications.

Background Data Restrictions should be Checked:

Sometimes, data usage for apps running in the background might be restricted by Android devices. It should be ensured that background data usage is enabled for your app by going to Settings > Apps > [Your App] > Data Usage.

Firebase Cloud Messaging (FCM) Setup should be Reviewed:

While making app by using Fleet Stack website please upload the required Google Services JSON file correctly.

Note: If you haven't generated this file yet, follow the Firebase setup instructions for your project. Once ready, use the upload button below.

For successful validation, make sure the uploaded file is the correct google-services.json associated with your project.

Testing with Different Networks should be Done:

Your app's notification feature should be tested on different networks (Wi-Fi, mobile data) to rule out any network-specific issues that might be affecting notification delivery.

Device-Specific Optimizations should be Checked:

Some Android devices have battery optimization features that may restrict background services. Any battery optimization settings (Settings > Battery) should be checked to ensure that your app is not being overly optimized.

Google Play Services should be Updated:

Ensure that Google Play Services on your device are up to date. Notifications may rely on specific components of Google Play Services for proper functioning.

Logs should be Inspected for Errors:

Android Studio or ADB (Android Debug Bridge) can be used to inspect logs (Logcat) for any error messages related to notifications. Insights into why notifications are not being delivered can be provided by this.

Testing with Different Devices should be Considered:

If possible, your app should be tested on different Android devices to see if the issue is specific to certain hardware configurations.

Documentation or Support should be Consulted:

The documentation of the fleet stack website or any SDKs/APIs used for notifications should be referred to in order to ensure that the notification feature has been implemented correctly. If needed, the support team should be reached out to for assistance.

By going through these steps, the issue causing notifications not to be received on your Android app should be identified and resolved. If the problem persists, more specific details about your app's setup and any error messages encountered can be provided for further assistance.

Please follow the official Fleet Stack tutorial for Firebase Cloud Messaging (FCM) Setup configuration:

Fleet Stack Firebase API Key Configuration Guide - GPS Software